Your information / Our approach

Privacy Policy

A clear account of the information you share with us and how it is used when you explore or enquire about a project.

Last updated

25 September 2026

Murali Patharala & Associates
Chennai, India

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Who this policy covers

Murali Patharala & Associates (MPA) operates this website. Enquiries about residential construction may also be handled by the ARCH foundations team identified on the site. This policy explains how information is handled when you browse the site or contact us about a project.

For privacy questions, call us on +91 98410 98490 or +91 87781 04969 or write to W115A, AL Complex, 3rd Avenue, W Block, Anna Nagar East, Chennai, Tamil Nadu 600040.

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Information you share

When you enquire, you may provide your name, phone number, email address, plot or project location, property details, preferred services, budget or timeline, and anything you include in your message or attachments.

The contact page uses an embedded Google Form. You can also contact us by phone, email, or WhatsApp. Information sent through those services is processed by the relevant provider under its own privacy terms as well as being received by us.

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How we use it

We use enquiry information to respond to you, understand your project, arrange calls or site visits, prepare proposals or estimates, and communicate about work you ask us to undertake. We may also use basic technical information needed to operate, secure, and troubleshoot the website.

If a project proceeds, its drawings, correspondence, and related records may be handled under the separate documents agreed for that project.

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Embedded services and browser data

The site embeds Google Forms and Google Maps and links to WhatsApp. These services may collect device, browser, usage, or cookie information when their content loads or when you open them. Their own privacy notices explain their practices and controls.

Your browser and the website host may also process routine connection information, such as an IP address and request details, to deliver and protect the site.

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Website analytics

We use Google Tag Manager to manage website measurement and Google Analytics to understand visits and how people use our public pages. Analytics may use cookies and collect page views, referral sources, browser and device information, and general location information to produce usage reports.

We do not send the contents of your project enquiry to Analytics. Advertising personalisation is disabled in our Analytics configuration. You can use browser privacy controls or Google’s Analytics opt-out browser add-on to limit Analytics measurement. Google explains its processing in its partner sites privacy information.

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Retention and security

We retain information for as long as reasonably needed to respond to an enquiry, manage a resulting project, maintain necessary records, or meet legal obligations. The period depends on the type of information and whether a project proceeds.

We take reasonable steps to limit access and protect information. No website or electronic transmission can be guaranteed completely secure.

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Your choices and requests

You can contact us to ask what personal information we hold about you, request a correction or deletion, or withdraw an enquiry. We will consider and respond to requests in accordance with applicable law and any records we must retain.

You can manage third-party cookies through your browser and the relevant provider’s settings. You may also contact us by phone instead of using the embedded form.

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Changes to this policy

We may update this policy when the website, our practices, or applicable requirements change. The date at the top of this page shows when this version was last updated.

Need clarification?

Speak with our studio.